Policyholder? Contact us
Insured, we respond to you by email at claims.support@wakam.com or by phone at +33 1 86 76 73 13.
Not fully satisfied with your distributor’s response? Please contact us!
Wakam co-created this product with one of Europe’s most successful neo-banks. It wanted to increase the value of its paid plan and offer customers an innovative, comprehensive insurance solution integrated with its premium bank cards to protect daily purchases.
Protect clients in their daily lives
Customers have the opportunity to request a refund if unforeseen circumstances prevent them from attending an event. They are insured for up to 300€ if a merchant refuses to accept the legitimate return of a product within 90 days of purchase.
Customers are insured against the risk of receiving a damaged or stolen product. Depending on the formula chosen, they can receive up to 10.000€ of compensation for one year of insurance. Shipping costs are also covered up to 50€.
Clients are insured in case of ticket cancellation. Eligible reasons are varied: medical problems, transport delays, vehicle breakdown 4 hours before the event or even theft of identity papers.
Co-create your dream insurance product with Wakam
