Our Free-to-Impact culture

We want our distribution partners and their clients to be fulfilled in their business with us. We want our Wakamees to feel blessed to be working here. We systematically assess if our partners and Wakamees are aligned with our practices and educate them towards a win-win culture.

In business, many decisions and actions are reversible and do not need extensive study. We value calculated risk-taking, and the ability to quickly recover from failure. So, we love to risk, test and learn.

It’s in our DNA to say YES by default and do everything in our power to make things happen. But even if we worked collectively on an initiative for months or years, we feel no pressure to go live if we think the premises have changed and that the value lies elsewhere. So, never be ashamed to say “no.”

We are always looking for new innovative and simple solutions to accomplish more with less, with resourcefulness and self-sufficiency. There are no extra points for growing headcount, budget size or fixed expenses. Maximizing digitalization is our way to be truly frugal.

We challenge decisions bluntly but respectfully when we disagree. Even if it’s uncomfortable or exhausting. We broadcast our convictions. We do not compromise for the sake of social conformity. But once we’ve made a decision, we commit at 100%.

We consider talents to be found all around the globe. We don’t want to be limited by borders, we hire the best-in-class experts wherever they live. At home, at the office, on a couch or at a desk, Wakamees know what’s expected of them and what needs to be done. We consider those who want to be at the office every day and those who want to work remotely as equals.

We constantly stretch ourselves and raise the bar sky-high for our products and services; as well as ensuring the digitalization of our processes. Our high standards are also applied to the hiring process, where we carefully assess soft skills to make sure they align with our culture.

Agility and speed in adjusting the processes and the business models are among our top priorities. Constant change isn’t a sign of instability: it’s proof of competition. Be nimble and be on the offense.

Thinking small is a self-fulfilling prophecy. We think differently and look for ways to innovate AND deliver value for all our stakeholders, both external & internal. Let’s not be afraid to shoot for the moon!

We are not just employees working for a company, we are a team enjoying the ride. We all are part of the shared adventure in leading change in the insurance industry. We work hard to make this change happen and we have a lot of fun doing it.